This second hitway I've bought
The first bk9 I call the beast is amazing I have had for 3 years.
Now I've bought one for my wife and she is looking forward to using it but she has to wait for Christmas day though
Quite impressed with the bike. The detachable battery and its range are good. The bike appears to be very well made. My only issue is the levels of power assist - they are set at 6mph, 12mph and 15 mph whereas most other users I know of have their power assist set of 9mph, 12mph and 15mph which I'd much prefer. I'm waiting for a response from HITWAY to remedy this. I was also disappointed the saddle had no suspension spring whereas most reviews I've seen online had this. Overall though, I'm happy with the bike but it would be much better if I can get the assist levels set to my preference.
Dear Customer,
Thank you for your feedback.
We would like to clarify that the BK5S bicycles we currently sell differ from those reviewed by other users or featured in online evaluations. The latest batch of BK5S bicycles is produced by a different manufacturer, which has resulted in variations in the default display settings and seat post design. We sincerely apologize for any confusion or inconvenience this may cause.
We appreciate your support. If you have any questions, please feel free to contact us.
Best regards,
HITWAY Support Team
I love my bike, I recently bought a new controller that was compatible with my bike and it works great, It costed me 30 pounds but I wanted a controller that I could get more speed out of my bk9 fat tyre bike to go off roading at my friend's farm, other than that it's a 5 star bike and I love it! I have put excellent reviews on Facebook but the only downside is I can't get the speed that I want, I've used my savings to buy new brakes from my local bike shop and just want it to go a bit faster..thanks..Johnny
To be honest not opened yet Xmas presents but packed very well and delivered with care
Good quality
Easy to assemble and fold
If you want to have a longer trip, buy a bigger wheel and battery
Purchased this bike after my last one died on me. So far it has been excellent, very easy to assemble and rides perfectly 👌🏻
I am very happy with this purchase.. so far the best bike I ever had.. delivery was made on time.. item was well packed and in excellent condition.. no dent or damage .. carry on with this great service
The bike is well made and everything works. The pedal assist took a a few goes to get used to. I was originally disappointed that it didn’t have gears, but to give the designer credit think BMX. I absolutely love mine for commuting to work and my wife has ordered one after having a go on mine…
New front fork .good quality and not expensive
Enquiry sorted with total efficientcy.
Would recomend.
The bike is great the delivery system is slow but the bike is worth waiting
Happy with the bike goes well not been far but pulls well still trying get the headlight on and brake light sticks on probably needs a better run if it ever stops raining when I am off work
So far, I have no issue other than the position of the key. You have to bed everytime to get the right location of the key.
I was told it'll be delivered between 2-4 working days, I order on Thursday and waited until next wednesday before it was delivered.
Youbute reviews didn't do a nice job to make it appealing, even without the battery you're still good to go. Unlike the impression I got on youtube this is a fantastic bike and hope they don't steal it from me. Oh! the app is almost useless, there nothing you can do on the app unlike other bikes that has security features in the app to know when someone moves your bike this app is only for display of millage.
Dear Customer,
Thank you for your feedback.
First, regarding the logistics issue, please accept our apologies for the delay in your package. The warehouse processing orders for the BK10S PRO bicycle requires 2 working days to arrange shipment, which may have caused the delay.
Regarding the key issue, the battery key for the BK10S PRO bicycle is located under the frame, which might not be very convenient. We will provide feedback to our product department to improve the user experience. We apologize for any inconvenience this may have caused.
Finally, concerning the app, currently, our app only offers basic functions. However, you can rest assured that more useful features, such as navigation, will be available in the future. You will simply need to update the app when those features are released.
Thank you for your understanding and support. If you have any further questions, please feel free to contact us.
Best regards,
HITWAY Support Team
It’s good for the money you pay. Just wish that it had rear manual gears.
My wife and I love the folding ebike. We bought BK5S and we enjoyed riding on the street. It's very easy to assemble. The product was well packed.it arrives as expected. I looked a lot of foldable ebikes on the Internet and came across Hitway. At first I was hesitant to buy this.but then we decided to buy. We are planning to buy again next time. Love this.
wanner er iets mis gaat dan kun je altijd terecht bij hun en zij proberen dan een passende oplossing te vinden komen ook hun afspraken na de service is dan ook wel goed en kan deze hitway ook aanbevelen
Great product haven’t ridden far yet but so far so good. Will review fully in a couple of months time