Hello,

We Are HITWAY!

Elevate your journey

with Hitway E-bike

HITWAY is an innovative high-tech brand integrating R&D, production, sales, and service in the field of global intelligent short-distance transportation and has a variety of models of electric scooters and lithium-ion electric bikes.

About Store

We have been developing and producing electric bicycles of excellent quality since 2020. Our team works tirelessly to design and deliver e-bikes that are excellent in performance, reliable in quality, and comfortable to ride, making the e-bike experience more enjoyable for more people.

  • 5+ Years Of Experience
  • 20+ Products
  • 500000+ Customers

OUR MISSION

It starts with the concept of environmental protection, flexible and free exploration, and ends with high-quality high-tech products and quality customer experience.

In the research and development of new products, we not only rely on high-quality materials and the latest technology but also pay more attention to customer experience and feedback, as well as the pursuit and exploration of new travel and lifestyles.

Based on 1326 reviews
85%
(1132)
14%
(189)
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Hitway BK!&

Dual battery's and a lot of torque. For just under £1000 this bike is great value for money. Used the discount code NEG30OFF to get it even cheaper. Great bike and happy customer.

Hitway BK15

Good bike but even with help from the You Tube video I still found it quite difficult to assemble.the front light is no way near as powerful as it should be..
Stills think it’s worth the money though.

Dear Customer,

Thank you for choosing our product and sharing your valuable feedback. We sincerely apologize for the difficulties you encountered during assembly and for the front light not meeting your expectations.

Regarding the assembly issues, we completely understand how frustrating this must have been for you. To better assist you, if you have any questions or run into problems while watching the assembly video, please don’t hesitate to contact us, we’ll be happy to provide technical support.

As for the front light brightness, could you please send us a video showing its performance to our after-sales email at contact@hitway.eu? This will help us determine whether there’s an issue with the light.

Thank you once again for your understanding and support. We remain committed to providing every customer with high-quality products and excellent service.

Best regards,
HITWAY Support Team

I love it

I'm so happy with my decision to buy the bk11

Fantastic value

Bought for wife, perfect size she's 5'5' other bikes she couldn't even get on. She has slight mobility issues, but this bike is so simple to use, no fiddling around, just press a button and away you go. The price was fantastic. Absolutely thrilled.

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Ebike Brake Device
Surinder Baga
Excellent

Delivery on time and exactly what I ordered

N
BK27 Electric Bike
NNAMDI OKONKWO
Hitway bicycle

Good

J
Ebike Throttle
Jason Ryder
Throttle for bk10

Worked with bk10 easy to install, looks same as eg Amazon listings but actually allows throttle if you have the connector already there not in use

Great

Husband needed battery for bike and it was brand new easy to install

Fantastic bike really enjoying it would recommend this bike to anyone

Shortages in delivery.

On opening the Carton I discovered the following shortages, 1
) the small chrome screw/bolt that holds the mudguard stay to the frame was missing as was the Amber reflectors and screws for the wheels. These reflectors were present in the on screen deliveries so I assume they should be in this one. Other than this the bike was well packaged and seems to be extremely well made. I will look forward to enjoying it in the near future. regards, J.R.Fairhurst.

Dear Customer,
Thank you for your feedback.

Regarding the issue with the screws, could you please provide a photo or video of the location of the screws? We will send you the necessary replacement parts.

As for the wheel reflector, please note that the BK6S bicycles we are currently shipping are the latest model. The new BK6S model includes a white reflective ring, which offers better visibility than the previous wheel reflector. Therefore, the BK6S bicycles do not come with wheel reflectors. Please check if your bicycle has the white reflective strips.

Thank you for your understanding and cooperation. If you have any further questions, please feel free to contact us.

Best regards,
HITWAY Support Team

m
Ebike Chain
matt Hague
Awesome help

I got some amazing help from the customer service team on how to fix my bike and they help diagnose the problem right away,

M
Ebike Battery
Melvyn JONES
Hitway

Great service good product fantastic and quick delivery very impressed with the service I received 10 out of,10👍

M
BK7S Electric Bike
Marc Soulsby
Perfect bike for me

The bike has amazing power and is a joy to ride makes my trip to work and back a breeze easy to assemble good quality parts delivery was on time
Will definitely be buying from hitway again very happy customer

A little gem of a bike

After a month of using my BK5 mostly around the local village with a weekly trip into town ,I have no hesitation in recommending it highly to any potential buyer.

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BK9 Electric Bike
Umar Farooq

It’s amazing bike . I am very happy to choose this bike and I will recommend this bike .

L
BK15 Electric Bike
Lee Millward
BK15 — e-mtb … Its a Super e-Cycle

Bought this after doing my research and I have not been disappointed, it genuinely is a great budget e-bike, although it doesn’t feel like a budget bike. So glad I bought this bike and I am enjoying the rides, the pedal assist system is fantastic and the ride is very comfortable due to the slick shimano gears and robust front suspension in conjunction with a comfortable seat fitted with a unique seat post suspension system. What more can I say about this other than I am extremely happy and pleased with the Hitway BK15 e-bike .

Brake pads

Nice and active brake pads. But it’s too quite expensive man

L
BK9 Electric Bike
Leon Brown
Love it

Great Bike!!
Bike came within days of ordering it
Assembling it was a piece of cake, although found the wheel reflectors to be tricky, and flimsy, but even with that said I wouldn’t knock of a start

Bike rides amazing

Awsome

I brought the bk9 and it's amazing and fun, it can be hard to get a pushing start in the road but it's great way to travel and is amazing!

S
Bicycle Rear Basket
Steven Vose
Decent addition

As a delivery rider I needed a basket to fit my thermal bag and ordered the genuine Hitway basket to fit fit my Hitway bk16.

Delivery was prompt and the basket was easy to fit to my bike. It makes it so much easier than having a bag on my bike . It was well worth the investment.

Excellent bike

Ordered bike, professional delivery. Easy to assemble, rides like a dream

D
BK2 Folding Electric Bike
Doncho Stanchev

.

BK11 Folding EBike - first impressions

I brought two BK11 cycles for myself and wife. Early days yet but I've set up both and been out for a short test run.
Both were packed well, easy to setup and worked well.
My test run was around 10 miles and this seemed to use over half the battery. I'm hoping the distance will increase after a few charges and runs out.
Over all my very happy with the BK11s first impressions. At this point if be more than happy to recommend them to friends and family.

First 2 weeks…

The bike arrived on time and in perfect condition. It took me two hours to assemble and wasn’t difficult.
I’ve only been out on it three times due to so much wet weather. I bought my wife a Cibe e-bike at over three times the cost. It is heavier but does have more power. However I’m totally satisfied with my HitWay and have saved around £2000 v the cost of a Cube!

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BK35 Folding Electric Bike
Priscilla Angmortey
Perfect

Perfect bike, fast delivery, great customer service