Dual battery's and a lot of torque. For just under £1000 this bike is great value for money. Used the discount code NEG30OFF to get it even cheaper. Great bike and happy customer.
Good bike but even with help from the You Tube video I still found it quite difficult to assemble.the front light is no way near as powerful as it should be..
Stills think it’s worth the money though.
Dear Customer,
Thank you for choosing our product and sharing your valuable feedback. We sincerely apologize for the difficulties you encountered during assembly and for the front light not meeting your expectations.
Regarding the assembly issues, we completely understand how frustrating this must have been for you. To better assist you, if you have any questions or run into problems while watching the assembly video, please don’t hesitate to contact us, we’ll be happy to provide technical support.
As for the front light brightness, could you please send us a video showing its performance to our after-sales email at contact@hitway.eu? This will help us determine whether there’s an issue with the light.
Thank you once again for your understanding and support. We remain committed to providing every customer with high-quality products and excellent service.
Best regards,
HITWAY Support Team
Bought for wife, perfect size she's 5'5' other bikes she couldn't even get on. She has slight mobility issues, but this bike is so simple to use, no fiddling around, just press a button and away you go. The price was fantastic. Absolutely thrilled.
Worked with bk10 easy to install, looks same as eg Amazon listings but actually allows throttle if you have the connector already there not in use
Fantastic bike really enjoying it would recommend this bike to anyone
On opening the Carton I discovered the following shortages, 1
) the small chrome screw/bolt that holds the mudguard stay to the frame was missing as was the Amber reflectors and screws for the wheels. These reflectors were present in the on screen deliveries so I assume they should be in this one. Other than this the bike was well packaged and seems to be extremely well made. I will look forward to enjoying it in the near future. regards, J.R.Fairhurst.
Dear Customer,
Thank you for your feedback.
Regarding the issue with the screws, could you please provide a photo or video of the location of the screws? We will send you the necessary replacement parts.
As for the wheel reflector, please note that the BK6S bicycles we are currently shipping are the latest model. The new BK6S model includes a white reflective ring, which offers better visibility than the previous wheel reflector. Therefore, the BK6S bicycles do not come with wheel reflectors. Please check if your bicycle has the white reflective strips.
Thank you for your understanding and cooperation. If you have any further questions, please feel free to contact us.
Best regards,
HITWAY Support Team
I got some amazing help from the customer service team on how to fix my bike and they help diagnose the problem right away,
Great service good product fantastic and quick delivery very impressed with the service I received 10 out of,10👍
The bike has amazing power and is a joy to ride makes my trip to work and back a breeze easy to assemble good quality parts delivery was on time
Will definitely be buying from hitway again very happy customer
After a month of using my BK5 mostly around the local village with a weekly trip into town ,I have no hesitation in recommending it highly to any potential buyer.
It’s amazing bike . I am very happy to choose this bike and I will recommend this bike .
Bought this after doing my research and I have not been disappointed, it genuinely is a great budget e-bike, although it doesn’t feel like a budget bike. So glad I bought this bike and I am enjoying the rides, the pedal assist system is fantastic and the ride is very comfortable due to the slick shimano gears and robust front suspension in conjunction with a comfortable seat fitted with a unique seat post suspension system. What more can I say about this other than I am extremely happy and pleased with the Hitway BK15 e-bike .
Nice and active brake pads. But it’s too quite expensive man
Great Bike!!
Bike came within days of ordering it
Assembling it was a piece of cake, although found the wheel reflectors to be tricky, and flimsy, but even with that said I wouldn’t knock of a start
Bike rides amazing
I brought the bk9 and it's amazing and fun, it can be hard to get a pushing start in the road but it's great way to travel and is amazing!
As a delivery rider I needed a basket to fit my thermal bag and ordered the genuine Hitway basket to fit fit my Hitway bk16.
Delivery was prompt and the basket was easy to fit to my bike. It makes it so much easier than having a bag on my bike . It was well worth the investment.
Ordered bike, professional delivery. Easy to assemble, rides like a dream
I brought two BK11 cycles for myself and wife. Early days yet but I've set up both and been out for a short test run.
Both were packed well, easy to setup and worked well.
My test run was around 10 miles and this seemed to use over half the battery. I'm hoping the distance will increase after a few charges and runs out.
Over all my very happy with the BK11s first impressions. At this point if be more than happy to recommend them to friends and family.
The bike arrived on time and in perfect condition. It took me two hours to assemble and wasn’t difficult.
I’ve only been out on it three times due to so much wet weather. I bought my wife a Cibe e-bike at over three times the cost. It is heavier but does have more power. However I’m totally satisfied with my HitWay and have saved around £2000 v the cost of a Cube!